You can’t control the weather, and although your guests know it, you can still have a real “situation” on your hands with a rainout! So if you need to have a rainout policy in place - and need to control potential abuse - then our rainout command is just the thing for your site.
No matter what the reason, you will have some need to “comp” your guest due to power failure, weather, imposed curfew, security, or other unforeseen event.
It’s easy as 1...2...3 with CORE:
-
1.Management declares a “comp” event.
-
2.The active wristbands, cards, tickets, receipts at the site that day are set for another visit by the CORE system.
-
3.Even after you declare the “comp” you can refine the offer after the fact. The CORE system will help you prevent abuse by staff or guests.
Playland, on Long Island Sound in Rye, NY, was faced with both rainouts and repeating power problem with Con-Ed, and needed to define a simple-to-understand policy and a controlled process for rainouts and power outages. The CORE system provides that control.
Playland explains their policy using the graphic on the right on their web site and in the park.
